Q - Why is CCR offering Aeroplan Miles?
A - Simple - We've got great clients. Although a sleeve of golf balls can be a nice 'thank-you for your business', it's not always appropriate or commensurate. But with Aeroplan, the gift is much more applicable and directly proportional to our clients' investment with us. The bottom-line is that our clients expect the very best from CCR and we selected the very best reward program as our way of saying "thanks".

Q - I know that companies like Visa, Amex, Esso and Future Shop are involved with Aeroplan, but CCR Solutions isn't exactly a house-hold name! How did CCR get involved with Aeroplan?
A - I have been looking for a client "thank you" program for years and never really gave much thought to having an opportunity to work with Aeroplan. This past August, I was walking the Floor at the IncentiveWorks show (formerly CMITS) and came across an exhibitor. Elevate. Elevate had recently secured the rights to use Aeroplan Miles as a loyalty tool in the corporate market and shared with me the value of offering this to our clients. Aeroplan is just what I was looking for! (BTW - CCR is the Official AV and IT supplier to both the conference and trade show for IncentiveWorks)

Q - Is CCR offering Aeroplan to reward existing customers or just to attract new business?
A - We're primarily doing this to thank our existing clients, though we certainly would like our new "Thank You" program to attract the attention of new clients too.

Q - Do you expect me to switch our AV Staging business to CCR just because you offer Aeroplan Miles?
A - I absolutely hope you switch over! But not because of Aeroplan. CCR has incredible staff, great equipment, a great track record and fair pricing. I would only expect a new client to move their staging business to CCR if they felt we were offering a better solution than their current supplier. We earn the trust of new clients every day and we look forward to showing you the benefits of partnership with CCR.

Q - Who at our organization is rewarded the Aeroplan Miles?
A - This was the most frequently asked (and contentious!) question, and the answer is easy - it's up to you! Your company may have a policy regarding supplier incentives, in which case of course you'll follow it. However, CCR has done it's best to ensure you have as much flexibility as possible - you can split the Miles amongst a number of cards, donate the Miles to a charity, decline them, use them for business (i.e., flying in a keynote speaker), or you can award the Miles to someone in the company, perhaps as a staff incentive or reward. The choice is yours!

For more information on IncentiveWorks 2006, go to http://www.meetingscanada.com/incentive/index.jsp

For more information on Elevate and their Aeroplan offering, go to www.elevate.ca or contact Maria DiBartolomeo at MDiBartolomeo@pareto.ca

If you have any further questions please contact us at billg@ccrsolutions.com.